Aug 1, 2025
Not Happy with Your Repair? Here's What to Do
Discover how wefixico ensures satisfaction with every home repair. Trust, clarity, and speed are our promises.
Not Happy with Your Repair? Here's What to Do
You booked a repair. It was supposed to be sorted.
But something feels… off.
Whether it’s a loose handle, patchy paintwork, or a job that didn’t quite meet expectations, the question hits:
“What now?”
At wefixico, we don’t just fix homes—we fix trust when it’s tested.
We built our system to protect you from stress, second-guessing, or being left in the dark.
If You're Not Happy—Here’s What Happens
1. You Tell Us
If something doesn’t feel right, say it.
We keep lines open—WhatsApp, live chat, or call.
No runarounds. No silence.
2. We Fix It, Fast
We don’t delay. Our operations team triggers a swift response so you’re not waiting days for resolution.
We’ll reassess, rebook, and resolve—without extra hassle.
3. You Stay in Control
We keep you updated.
No vague promises. No hidden fixes.
Just real solutions, explained clearly.
Why This Matters
Feeling let down by a service often leaves people with:
Doubt: “Should I have done it myself?”
Regret: “Was this the right choice?”
Resentment: “They didn’t even listen.”
We exist to remove those reactions entirely—by making things right, quickly and clearly.
Different Views on Satisfaction
Some users want immediate fixes.
Others care about getting it perfect, even if it takes a bit longer.
We respect both.
Our job? Balance speed + precision, always with communication at the core.
FAQs About Fixico’s Satisfaction Policy
What if I feel like no one’s listening?
You’re always heard. Our ops team reviews and follows up on every issue reported.
How fast can I expect a resolution?
Fast. Most fixes are rebooked within 24–48 hours, depending on availability.
Do I have to pay again if something needs redoing?
No. If the issue is part of the original job, it’s our responsibility—free of charge.
Conclusion: We’ve Got You
Repairs should feel like a weight lifted.
If they don’t—we fix that, too.
At wefixico, your peace of mind is part of the job.
From booking to final check, we’re here to get it right—and make it feel easy.
